Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

When looking around for a Granite or Quartz worktop to complete your kitchen, you will naturally have a few questions. We have tried our best to list some of the questions Customers frequently ask us.

Is your question not listed below? Would you prefer to talk to one of our Sales Team?

If you have a question that is not listed here or if you would prefer to speak to one of Sales team, then please don’t hesitate to Contact Us.

Use our online worktop estimator to get an instant quote for your granite kitchen worktops, or call one of our sales team and speak to us directly. Our quotation includes installation so there are no hidden costs'!
How can I obtain a granite worktop?
By using our online estimator system you can get an idea of what the cost will be or, alternatively, call us now to speak to one of our friendly sales staff. If you are happy to proceed, we can arrange a site survey and your granite could be fitted within 7 days of the purchase date.
What does the site survey entail?
Our surveyors will need to visit your home to diligently measure your kitchen to ensure that the worktops we make for you are a perfect fit.
How are able to fit my worktops so quickly?
We have our main base at our Manchester factory, but we also have worktop fitters based all round the UK that are ready to service our customers needs.
Why is your granite so cheap?
Put simply, mistermarble cuts out the middle man. We own a part of a granite mine in India, which provides us with access to the best choice of granite at much better prices than anyone else in the industry.
How long does it take from placing my order to installation?
We aim to have your worktops manufactured and installed in your home within 7 days from the purchase date. Our experienced fitters will do everything they can to ensure the process is as quick and convenient for you as possible.
Is it possible to see a sample of your granite?
Of course, please visit our Manchester based factory or contact us and we can send you a sample out. We use only premium quality granite and stock some of the highest grade granite available in the world.
Do you cover my area?
We cover all of the mainland UK.
When should I order my worktops?
You can order your worktops as soon as your kitchen cabinets are installed, screwed in place, and leveled. Once the kitchen is properly fitted, we are able to take the accurate measurements required to make your worktops.
What sizes do the worktops come in?
Our Standard worktop sizes are 2600(mm) x 610(mm) We can provide worktops over these size from our larger premium pieces.
How long does installation take?
Our worktop fitters usually take between 2-6 hours to carry out the worktop installation and complete finishing touches.
Will my sink be plumbed in by your installation team?
Our installation team can install any sink you purchase from us and seal it in place, but you will need to employ a fully qualified plumber to connect the waste and taps.
What can I do to ensure my granite stays looking great?
Granite is exceptionally durable, but there are few things that can lead to etching or damage the finish. Do not chop food directly on the granite worktop. Substances like red wine could also stain your worktops if they are in contact with the granite for a prolonged period. To clean your granite worktops simply use a damp cloth or washing up sponge with soapy water.
Do you make marble worktops?
Marble is poorly suited for use as a kitchen worktop, quite simply it is not hard enough to endure the strenuous treatment a kitchen worktop undergoes. For this reason it is seldom used for kitchen work surfaces. Mistermarble never recommends the use of marble in kitchens. Many cleaning sprays used in kitchens and even organic acids such as lemon juice can permanently damage marble.
What if I live upstairs?
You can still have granite worktops installed, although there is a small charge per flight of stairs, which is to cover the extra cost of labour for the fitters who will have to carry the slabs upstairs.
Do you stock Silestone, Caeserstone or Corian?
We only stock our own mistermarble materials. These are all available to view on our Products pages. We also have a wide range of extras in matching materials to add a sleek finish to your kitchen.
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